Terms of Service

• You must give accurate information and keep your password private.
• Artisans must pass NIN verification and ID approval before quoting on jobs.
• We may suspend accounts that break these terms or put other users at risk.

• Clients are responsible for describing the job accurately.
• Artisans are responsible for the quality and safety of their work.
• HandyHire is a marketplace — the agreement for each job is between the client and the artisan.

• The workmanship fee is paid into escrow and released when the client confirms the job is complete.
• The materials cost is agreed between client and artisan and is not held in escrow.
• Payments for HandyHire jobs must go through HandyHire to be protected.

If a job goes wrong, either side can raise a complaint. Our team reviews the job, chat history and payment, and may release, hold or refund escrowed funds based on what we find.